Sample 6: Needs Assessment

Rationale

The purpose of this project is to conduct a needs analysis of the new staff onboarding process at the Virtual Campus (VC) to present recommendations for improvement. Read the entire needs assessment report...

The main findings of the project were:

Strengths

  • The VC Human Resources offers a formal orientation session.

  • Supervisors and staff are knowledgeable and skilled.

  • The Virtual Campus staff members are friendly and welcoming.

  • There are several opportunities for professional development.

Weaknesses

  • The VC HR orientation is limited.

  • The new hire’s credentials (e.g., email, extension) and workstation (e.g., computer and phone equipment) are often not ready on the first day of work.

  • There is no official onboarding process at the Virtual Campus.

  • New hires are assigned to projects or workgroups without being prepared.

Main Recommendations

  • Take steps in preparation for the new hire’s first day at the job.

  • Design, develop, and implement a structured onboarding process plan for the first 90 days.

  • Establish mentorship, involving departmental and interdepartmental collaboration.

SWOT Analysis

Read the Needs Assessment Report